• Our team is assessing each patient on our schedule to determine if we can move anyone to a later date. Those who have non-essential appointments may be asked to move their appointment.
• We are calling every patient to complete a pre-screening questionnaire. Our team is assessing each patient who may have been exposed or might be symptomatic.
• We ask that only one (1) support person come to your appointment. The support person will also need to clear our pre-screening questionnaire.
• Those who pass the pre-screening are asked to wait in their vehicles when they arrive for their appointments. Please CALL (309) 662-2273 to tell us you've arrived and we will let you know when to come in.

We have put these protocols in place to limit the number of people we have in our office at once in compliance with social distancing recommendations. This also allows for thorough cleaning between each patient. 

Additionally, we are now offering telehealth appointments via Zoom. With patient and staff safety and protection a continued concern, we are excited to offer this new option for select appointment types. This option allows you to meet and chat with your provider from the comfort and safety of your home. Our providers will determine which patients and appointment types this option will apply. We are here for our patients and we want everyone to get the care they need in the safest way possible.

As this pandemic evolves, we will continue to update our website and Facebook page with any changes to our protocols or precautions. If you have any questions or concerns, please contact our office at (309) 662-2273 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you for your patience and understanding as we all work through this together!

Dr. Joe Santiago